Ordering FAQ

Can I order by phone or mail order?
YES. EcoStinger accepts phone or mail orders in USA. Call our affiliate agent Linda on +1 561-262-5036 (Weekdays only 9AM to 5PM USA Eastern Time).

What payment options do you accept?
EcoStinger accept most major card payments
Visa/MasterCard/Diners/Amex/Discover/JCB.

I have a problem with my order! what should i do?
If you have a problem with your order details, or wish to make any changes before your order is processed, simply email us on info(@)ecostinger.com or use our contact us form.

I would like to cancel or return my order!
We offer 100% satisfaction guarantee, you can cancel your order before we process and ship or return your order for a refund within 30 days of receiving your package (postage cost if any non refundable). For more information visit EcoStinger Return page.

Sizing information!
For correct sizing information we recommend following our SIZING TABLES


Shipping and Return FAQ

Do you offer Free shipping?
Yes EcoStinger offer FREE shipping on orders >$49.90USD within USA and >$89.90 for International destinations.

What shipping options do you offer?
1. USA shipping : Free (6 to 9 business days), Ground (4 to 6 business days), Expedited (2 to 4 business days), Express (1 to 3 business days)
2. International shipping: Free (18 to 24 business days) Regular (11 to 17 business days), Expedited (6 to 10 business days), Express (4 to 6 business days).

How long is shipping or delivery time?
Allow at least 24 hours before order is processed, plus delivery time as per shipping option you select when checking out:

USA delivery:
‐ Free: Estimated 6 to 9 business days
‐ Ground: Estimated 4 to 6 business days
‐ Expedited: Estimated 2 to 4 business days
‐ Express: Estimated 1 to 3 business days

International delivery:
- Free: Estimated 18 to 24 business days
‐ Regular: Estimated 10 to 17 business days
‐ Expedited: Estimated 6 to 10 business days
‐ Express: Estimated 4 to 6 business days.

Do you accept return or exchange?
Yes. Return product/s in ORIGINAL condition within 30 DAYS from receiving your package for exchange or refund (postage cost if any non-refundable). If exchange is requested, new item/s are shipped using ground or economy airmail.

Do I need return authorization number and where do I return products?
NO. you don't need a return authorization number. Simply return product/s with a note for a refund or exchange including exchange item color and size if necessary to address printed on packing slip included with your package.


General FAQ

Where can i buy EcoStinger products?
EcoStinger products are available to buy online at www.ecostinger.com  - ecostinger facebook shop - Amazon - Ebay and other affiliate sites.

Does EcoStinger products provide sun protection cover?
Yes, EcoStinger products provide EXCELLENT UV PROTECTION, which blocks >97.5% of the sun UVA and UVB radiation. The highest rating achievable is UPF50+

Do EcoStinger suits provide warmth?
Although EcoStinger full body swimsuits and sunsuits provide some warmth to a certain extent, however they are more suitable for water temperature around 20°C or 70°F and above; For deep diving and cold waters we recommend rubber or thick neoprene type of diving suits.

Are EcoStinger suits buoyant?
The main function for EcoStinger products is to provide sun protection, however our suits fit like second skin which can provide muscle compression, enhance performance and may help buoyancy.

Are EcoStinger products chlorine resistant?
Yes, EcoStinger uses fabric that is Chlorine proof, which means fabric retain its colors and elasticity when used in chlorinated and sea waters. However fabric does not insulate skin from chlorinated waters. For skin protection against chlorine we recommend wetsuits made of Neoprene or Rubber which we do not carry.

What is the difference between Stinger suits, Dive Skins, sunsuits and full body cover swimsuits?
There is no difference. Stinger suits are also called Dive skins, full body cover swimsuits, sunsuits, and stingers as they are called in Australia. All refer to one piece swimsuits that can be used for swimming and other water sports.

What are EcoStinger suits used for?
EcoStinger suits can be used for swimming, diving, sailing, water skiing, snorkelling, surfing, and all type of water sports and beach activities. EcoStinger suits can also be used for all outdoor recreation and sports such as cycling.

Where can EcoStinger suits be used?
Ecostinger suits can be used in warm and lukewarm waters, in chlorinated pools, sea waters and lake waters, or any outdoor events when protection against the sun UV radiation is needed.

What is the difference between EcoStinger suits and other suits?
Most of our competitors and even worldwide brand names use LYCRA, SPANDEX, POLYAMIDE and NYLON fabric to produce stinger suits and dive skins, which do not offer resistance against chlorine resulting in reduce elasticity and fading colors. EcoStinger uses PBT fabric which is chlorine proof, have lasting colors, superb elasticity and shape retention, in addition to UV protection.

What fabric does EcoStinger use?
EcoStinger uses PBT fabric which is a wrap knitted Polyester yarn. Fabric has a silky soft touch; quick drying; allow breathability; Oeko‐tex certified; chlorine proof; piling resistance; stretches 2 ways; perfect fit; and conform to body shape. Fabric is suitable for swimwear and other extreme sportswear.

What is thickness of EcoStinger fabric?
EcoStinger fabric is not measured by thickness, since fabric is light weight and similar to traditional swimwear material such as LYCRA and SPANDEX, only with superior characteristics. Correct fabric measurements are by weight/volume which is 170g/m2 (170 gram per square meter).

Are EcoStinger suits suitable for diving?
Yes, EcoStinger suits are suitable for diving in warm and lukewarm waters. As for cold waters we recommend thick wetsuits made of neoprene and rubber which provide insulation for the skin.

Are EcoStinger products Eco‐friendly?
Yes EcoStinger is proudly pro‐environment and eco‐friendly business. We truly believe that CO2 and gas emissions are causing damage to the earth we all share. We do our best to minimize wastage and we only invest in durable and lasting fabrics which can be used for several years, hence minimizing wastage and helping the environment.

Fabric Care information!
For best fabric care follow EcoStinger fabric care instructions

I still need to speak to someone for more information!
If you still need more information, please email info(@)ecostinger.com and we will answer promptly in a timely matter. Alternatively you can send us your inquiry using our contact us page.