Shipping & Return

Shipping carriers are experiencing delays in delivery to most destinations due to COVID-19. Please allow more days in addition to estimated delivery to receive your package. Thank you for your patience.

FREE shipping on orders >$39USD USA and worldwide!

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Please allow 24 hours for processing your order in addition to the estimated delivery dates; Shipping cost and delivery estimate options available at checkout page before completing your purchase.

Contiguous USA:
- Free shipping: 11 to 15 days;
- Ground: 7 to 10 days;
- Expedited: 4 to 6 days;
Delivery to APO/FPO and Non-Contiguous USA addresses may take longer to deliver; Expedited shipping not available to P.O.Boxes!

Special Destination Countries (Australia, New Zealand, Canada, UK, Europe, Japan, Singapore, China, Hong Kong, UAE, Qatar):
- Free Shipping: 15 to 20 days;
- Regular: 10 to 14 days;
- Expedited: 6 to 8 days;
Delivery to remote areas may take longer to deliver; Expedited shipping not available to P.O.Boxes!

Rest of the World:
- Free Shipping: 16 to 24 days;
- Regular: 11 to 15 days;
- Expedited: 7 to 9 days;
Delivery to remote areas may take longer to deliver; Expedited shipping not available to P.O.Boxes!

We ship to virtually any address in the world, including our most popular destination countries: Canada, United Kingdom (please note some shipments to UK may be subject to UK customs charges mainly for products valued over $15 Pounds), Ireland, Australia, Norway, France, Sweden, Netherlands, Germany, Austria, Japan, Italy, Spain, Malta, India, Malaysia, Singapore, Thailand, UAE and many other countries worldwide.

Important: International customers are responsible for any tax or duty charges if any upon delivery. We believe duty and taxes are imposed on large or substantial orders, however some countries do impose taxes, duties or VAT on small orders as well, and can hold packages until taxes are paid, in this case EcoStinger is not responsible for any fees or delay in delivery time.

Please also note that the shipping rates for all items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


Return, Refund and Exchange Instructions
You can return the product in original condition and packing within 40 days after receiving your package and request an exchange or refund (postage cost if any excluded); Please include your order number on the return address as per example below:

EcoStinger Returns/Order# .....
13884 154th Place North
Jupiter, FL 33478
USA

Refund requests will be processed within 1 to 3 days after receiving items back, it may take another 2 to 3 days to receive your credit back depending on payment method used.

For Exchange simply include a note within the returned package for the new size you require, and we will re-ship your exchange item free of charge.

For convenience you can return your package to below addresses depending on your location, simply include your order number on the return address so we can process your refund/exchange without any delay:

USA:
Attention: Linda / Order# .....
13884 154th Place North
Jupiter, FL 33478
USA

Canada:
Attention: J Edmond / Order# .....
214 - 19138 26th Ave
Suite #N302418
Surrey, BC, V3Z 3V7
Canada

Europe:
Attention: J Edmond / Order# .....
68 Tanners Drive
Suite #D302418
Blakelands, MK, MK14 5BP
United Kingdom

Asia Pacific:
Attention: Elias / Order# .....
31 Hilltop Road
Merrylands, NSW 2160
Australia

Asia:
EcoStinger / Order# .....
2003, 20/F, Tower 5, 33 Canton Rd.
Tsim Sha Tsui, Kowloon
Hong Kong

if you need more information feel free to contact us. We answer promptly! try us!