Get 15% OFF your purchase today! use coupon code GET15.
FREE shipping available on orders over $39USD.

Shipping & Return

Shipping carriers are experiencing delays in delivery to some destinations due to COVID-19. Please allow more days in addition to estimated delivery to receive your package. Thank you for your patience.

FREE shipping on orders >$39USD USA and worldwide!

free-shipping-usa-and-worldwide.jpg

Please allow 24 hours for processing your order in addition to the estimated delivery dates; Shipping cost and delivery estimate options available at checkout page before completing your purchase.

Contiguous USA:
- Free shipping: 11 to 14 days;
- Ground: 7 to 10 days;
- Expedited: 4 to 6 days;
Delivery to APO/FPO and Non-Contiguous USA addresses may take longer to deliver; Expedited shipping not available to P.O.Boxes!

Special Countries (Australia, New Zealand, Canada, UK, Japan, Singapore, Indonesia, Israel, China, Hong Kong, UAE, Qatar):
- Free Shipping: 14 to 20 days;
- Regular: 10 to 14 days;
- Expedited: 6 to 8 days;
Delivery to remote areas may take longer to deliver; Expedited shipping not available to P.O.Boxes!

EU Countries (As of 1 July 2021, all packages delivered to EU will be subject to VAT + duty, this will be charged by the carrier to the buyer before delivery and may cause delay in delivery times:
- Free Shipping: 15 to 21 days;
- Regular: 11 to 15 days;
- Expedited: Not available;
Delivery to remote areas may take longer to deliver; Expedited shipping not available to P.O.Boxes!

Rest of the World:
- Free Shipping: 16 to 24 days;
- Regular: 12 to 16 days;
- Expedited: 7 to 9 days;
Delivery to remote areas may take longer to deliver; Expedited shipping not available to P.O.Boxes!

We ship to virtually any address in the world, including our most popular destination countries: Canada, United Kingdom (please note some shipments to UK may be subject to UK customs charges mainly for products valued over $15 Pounds), Ireland, Australia, Norway, France, Sweden, Netherlands, Germany, Austria, Japan, Italy, Spain, Malta, India, Malaysia, Singapore, Thailand, UAE and many other countries worldwide.

Important: International customers are responsible for any tax or duty charges if any upon delivery. We believe duty and taxes are imposed on large or substantial orders, however some countries do impose taxes, duties or VAT on small orders as well, and can hold packages until taxes are paid, in this case EcoStinger is not responsible for any fees or delay in delivery time.

Please also note that the shipping rates for all items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


Return, Refund or Exchange
You can return the products in original condition and packing within 40 days after receiving your package and request an exchange or refund; For Exchange simply include a note within the returned package for the new size you require, and we will ship your exchange item free of charge. For convenience you can return your package to below addresses depending on your location, please include your order number on the return address so we can process your refund/exchange without any delay:

USA:
Attention: Linda/ EcoStinger Order# .....
13884 154th Place North
Jupiter, FL 33478
USA

Canada:
Attention: J Edmond/ EcoStinger Order# .....
214 - 19138 26th Ave
Suite #N302418
Surrey, BC, V3Z 3V7
Canada

Asia Pacific:
Attention: J Edmond/ EcoStinger Order# .....
Parcel Locker 10142 48455
12 Memorial Avenue
Merrylands, NSW 2160
Australia

if you need more information feel free to contact us. We answer promptly! try us!